Privacy Policy

Backtoholidays is dedicated to protect your Personal Information that you share with us. We want you to fully understand Our Privacy Policy so kindly read it carefully. By using our services and our website, you give your consent to our use of such personal information as you provide us as described herein. Backtoholidays includes its Subsidiary Companies will be processed by us. Confidentiality of information provided by you will be maintained by us. We need to collect, use and disclose personal information in order to perform our business functions and activities, including making and managing travel bookings on behalf of our customers. The collection, use or disclosure of your personal information is needed to provide these. We are firmly committed to protecting the privacy and confidentiality of personal information with various physical, electronic and procedural safeguards provided by you. The exact role assumed depends on the context of our relationship with you and the purpose of the processing of personal information.

The type of personal information we collect and hold:

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally Backtoholidays does not collect sensitive information about you such as details of your race, political beliefs, religion or health. However depending on the products and service you ask us to provide, we may be required to collect some sensitive information when we are providing you with specialized services (such as access requirements for a disability). We will ask for a broad range of personal information which is necessary for us to provide you with our services. The type of personal information we ask for will depend on which of the travel products with Backtoholidays you book on and the type of product or service you choose. The collection, use or disclosure of your personal information is needed to provide these.

We will generally ask for the following types of personal information:

• Name, Address, Email and Contact Details.
• Date of birth.
• Gender and/or Information about your use of our product or service.

Depending on the product or service you choose, you may also be asked other types of personal information such as:

• Aadhar card / Pan card / Driving Licens.
• Passport number.
• Credit card / debit card details

Ways we collect your personal information, We collect your personal information:

• By using written forms.
• Through contact over the telephone, your mobile or other messaging technology.
• Via the internet, including websites and social media and/or in person to person contact.
• Through subscription and entry forms.
• Booking forms and requests for further information.
• Emails, Response Devices.

We will collect your personal information during the information life cycle, on an adhoc or a recurrent basis using the above methods. For example, we will collect personal information when you acquire a product or service from us, when you make changes to that product, when you enquire on our product and services or request information on our services. We will combine or link personal information we already know about you to other personal information we collect about you.

For the provision of retail travel services by Backtoholidays. We will be the data controller and this Policy shall apply. Likewise, for the purpose of all our marketing activities, we will be the data controller and this Policy shall apply. By providing personal information to us, you agree that this Policy will apply to how we handle your personal information and you consent to us collecting, using and disclosing your personal information as detailed in this Policy. If you do not agree with any part of this Policy, you must not provide your personal information to us. If you have any questions or concerns, regarding this privacy policy, you should get in touch with our Customer Support at test@gmail.com

How long we keep your personal data:

• We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or statutory reporting requirements.
• To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure or your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
• We may retain certain information subsequent to the closing of your account, for example if it is necessary to fulfill our legal obligations or to exercise, to maintain security, to prevent fraud and abuse and to defend or enforce our rights.

Backtoholidays takes the protection of our Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk.

Parties with whom your information is shared:

We may share your personal information with our Service Providers such as Hotels, Airlines, Destination Management Companies, Transport Service Providers or any other suppliers involved in fulfilling your booking/purchase. Please take note that while making a booking/purchase with us, you authorize us to share your information with the said service providers/suppliers. However, you are advised to go through the privacy policies of the respective service provider/supplier whose services you choose to avail as how the said service providers/suppliers use the information shared with them is beyond our purview.

Disclaimer:

As a user of the Website, you understand and agree that you assume all responsibility for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website . Your use of site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.